Shipping policy
Shipping Policy
Processing Time
All orders are processed within 2–5 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
During high order volume periods, processing times may be slightly delayed. If there are any significant delays, we will notify you via email.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout.
Estimated delivery time:
-
Standard Shipping: 5–10 business days (after processing)
Please note that delivery times are estimates and may vary depending on the shipping carrier and location.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Tracking updates may take 24–48 hours to become available.
Shipping Locations
We currently ship within the United States.
Incorrect Shipping Information
Please ensure that all shipping information is entered correctly at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you notice an error, please contact us immediately at impressioncloset@gmail.com so we can attempt to update your order before it is shipped.
Lost or Delayed Packages
Impression Closet is not responsible for delays caused by shipping carriers, weather conditions, or other external factors.
If your tracking shows that your package has been delivered but you have not received it, please contact the shipping carrier first. You may also reach out to us for assistance.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.
Contact Us
If you have any questions about shipping, please contact us at:
impressioncloset@gmail.com